Be a Phanatic

Energy is Contagious

While the Phillies ended their season dead last in the league this year, the Phillie Phanatic is still number one in our hearts! From the tip of his furry green snout to the heel of his silly size 20 shoes, the Phanatic is arguably the best mascot in the business.

And the big guy has the credentials to prove it. Voted “Best Mascot in Sports” by Forbes and “Best Mascot Ever” by Sports Illustrated for Kids, the Phanatic is one of only three mascots displayed in the National Baseball Hall of Fame.

The Phanatic scrambles over seats, screeches around the corner in his ATV, fires hot dogs at opposing players, and dumps popcorn on the sports announcer’s head. He’s one seriously Big and Bold critter, but what does the Phillie Phanatic have to do with you and your corporate presentations?

Let’s take a look at what the Phanatic brings to his audience:

Energy! Whoa, baby! Does the Phanatic ever have energy! And that energy is contagious! Even though the team is losing, he’s having a good time, so the fans are having a good time. It works the same with your presentations. As the presenter, you can totally set the temperature in the room. If you’re excited about what you’re talking about, your audience will be excited too!

Emotion! The Phanatic bleeds green all over those Phillie fans, and they love it! Likewise, you’ve got to find your passion about whatever you’re presenting. Communication is a visceral experience, and it requires both intellect and emotion for the listener to get your message. If you only speak in boring factoids out of your left brain with no emotion, the message will not reach your audience. You have to speak from your heart.

Exaggeration! While many big-league mascots are trapped in static, giant heads with painted smiles, the Phanatic is flexible. He can do a double take; he can bump and roll and dodge and weave. He also cannot speak. So, to get his message across to the fans, especially those in the nosebleed seats, the Phanatic has to use big, bold and specific gestures. Now 9 out of 10 of you aren’t going to present in a baseball stadium, but there is still sound truth behind what the Phanatic does. No matter the size of your venue, one of the best things you can do to help your listeners is use your body when you speak! I know that you can be presenting, and put your hand up, and feel like – oh my gosh, I’m enormous. Yet, it doesn’t LOOK enormous to the audience. It’s perspective. You have to bust out of your comfort zone and use your body to help your listeners get your message.

The Phanatic is all about fun! He teases fans and players, but every encounter with someone is meant to be positive. His whole goal is to take all that energy, emotion and exaggeration and put a smile on someone’s face. Imagine the shortlist audience walking away from the table smiling! You’d have more work than you know what to do with!

— Jen

Tales from the Field

Tales from the Field

I have the absolute best co-workers in the world. I love them to death. They also drive me crazy.

When it comes to personalities, our three-man internal audit shop couldn’t be more diverse. Between my deep-thinking, logical boss; my take-charge, no-nonsense co-worker; and me, a bubbly, type-A drama queen, there are times when I feel like we are speaking different languages.

Here’s a sample conversation:

Me: “Should we make the PB&Js now, or should we wait until lunchtime?”

Boss: (Silence as he stares pensively ahead.)

Me: “Or should we make something else? What if someone’s allergic to peanut butter? Will they feel hurt if they aren’t included?”

Boss: “Hmm…which brands of peanut butter and jelly have the optimal molecular structure when combined? Let’s do some research and benchmark against other companies. Did you check the policy manual to see if there are guidelines for making PB&Js?”

Co-worker: “I just made the PB&Js.”

After I participated in Graceworks’ Whole Brain® Thinking Workshop, it clicked. What we perceived as each other’s “problem behavior” was a product of our distinctly different thinking preferences, which affected the way we communicated with each other. What I took away from the workshop was our differences are actually an asset!

As we’ve learned to use Whole Brain® strategies to communicate with each other, we’ve also learned to appreciate and leverage the unique strengths each of us brings to the group. We now know that 1 + 1 + 1 doesn’t have to equal 3 frustrated auditors, because the Whole Brain® solutions we develop as a group are stronger than anything we could have come up with individually.

My co-workers still drive me crazy, and I’m grateful for that! The ways in which they challenge me to recognize my limitations and enlarge my perspective make me a more effective auditor and a more balanced person.

Jami Harris, CIA, CISA
Corporate Auditor
QuikTrip Corporation

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