Monthly Tips

PRESENTATION TIP:
Hello…Anybody Out There?

You always want to talk with your audience, even when you’re showing graphics. So don’t turn the room lights down. Invest in an LCD projector with enough lumens for images to be visible in a well-lit space.

COMMUNICATION TIP:
Manage Expectations

Conflicting expectations are by far the leading cause of tension in human relationships. You expected one thing—either consciously or not—and they expected something different. As a leader, discuss expectations openly—yours and theirs. Put them in writing. You set others up for success when you’re clear about what “success” looks like.

GRACEWRITING® TIP:
5Ws and H

Use Rudyard Kipling’s poem to help you remember your journalism 5 Ws and H:

“I keep six honest serving-men

(They taught me all I knew)

Their names are What and Why and When

And How and Where and Who.”